Registration Troubleshooting

For Current UESP Students - Registration Troubleshooting

Once priority registration starts, we get lots of emails regarding registration issues. Here are some responses to the common questions we're see.

1. What is this "Advising Registration Hold" on my account.   This hold will be applied to your account each term while you are in UESP, and it gets lifted by an advisor. If you met with your advisor to plan for registration for next term and the advising hold is still showing up on your MyDegrees Checklist page or your holds page there, please contact your advisor over email (click on their name in their profile tab on this page) 
2. How do I know when I'm able to register? See the instructions on this page.
3. I went to register, and it says I can't because I have holds.  That means you have a registration hold. If your Advising Registration Hold has been lifted because you met with your advisor, that means it is registration hold from some other office. Click the "View Holds" link you see on that page to see the source of the hold and phone number you can call to get info on how to resolve it.  You can also find this holds information by searching “View Holds” in Beaver Hub. 
4. Okay, I'm finally in in, but I've forgotten how to register. 
   • See this site for details on how to use the schedule of classes to help find classes, create a cart that shows you days and times, and prepare a schedule to submit the registration system.  In this tool, you can set your campus to search for “Corvallis Campus” or “Ecampus Online” or if you want to look at both, “Any campus” - Keep in mind - any classes that have section numbers of 500 are Bend campus and classes with section number of 600 are for international students in the INTO program. Classes with section numbers of 090 and 091 are restricted to students in the Educational Opportunities Program.
   • Here are tutorial videos on how to add classes from the schedule of classes and how to add classes from the registration menu
     
5. I keep trying to submit my registration cart and the system is timing out. What's up? Frustrating, right? This is known issue that students are experiencing. Here are some things you could try:
   • Use Incognito or Private Browsing mode and then log into the schedule of classes and try to resubmit
   • Clear your browsing history/cookies/cache, then shut down your browser and try again
   • Try a different browser. If you are using a Mac, avoid Safari as it tends to have the most issues. 
   • Try registering on a PC instead of a Mac
6. Why can't I register for more than 19 credits? That is the cap unless you pursue a petition to overload your credits.
7. I'm try to register for an online class and the system is not letting me. Starting with fall term 2025 registration, Corvallis campus students are restricted from getting Ecampus online classes until we get to the extended registration period in week 10 (what used to be called "Phase 2" of registration. Read more here.
8. The class I want is closed, but it has a waitlist.  Why is it not letting me wait list?  Is the waitlist full? Check the waitlist capacity in the schedule of classes. The number of people on the waitlist is listed right below it.  Click here to learn more about waitlisting
9. I haven't had my advising appointment yet.  Can't you just lift my hold?  Advising in UESP is mandatory.  It is part of the deal.  You're allowed to explore options provided you meet with an advisor during peak advising for priority registration every term. We lift the hold during the advising appointment. 
10. Are there any exceptions?  We have a one-time-only exception that potentially allows you to get your hold lifted in advance of your appointment.  It's called a Pre-Advising Hold Release Request.  If you are interested in pursuing this, contact your advisor or call our front desk at 541-737-8144.
11. The class I want appears to be open, but I'm getting a registration error message when I try to add it.  The class potentially could have a major restriction (i.e. you have to be in a certain major to take it), a level restriction (i.e. it could be restricted to international students in the INTO program), a campus restriction (i.e. you may be trying to get a Cascades Campus class or class that is restricted to Ecampus students only), or require departmental approval (i.e. you have to get an override from the department). You also could be missing a key component like a linked lab or recitation. Read the error message carefully.  If you use the Schedule of Classes:New Scheduler to build your schedule, these error messages are explained.
12. Okay, but I'm really having trouble getting into Math classes that appear to be open.  Many sections of Math are restricted.  See this web site to help you troubleshoot Math registration issues.
13. I’ve tried all your troubleshooting advice, and I’m still stuck.  Email your advisor.  Their contact information is listed on our Advising Page or Directory.